Privacy Policy for EduBridge
Last Updated: 1st October, 2024
EduBridge, a product of ABNO Softwares International Limited, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our Platform.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal data that you voluntarily provide when registering or using the Platform. This may include, but is not limited to:
- Full Name: To identify and distinguish user accounts.
- Email Address: To communicate with you, send notifications, and verify your identity.
- Phone Number: To provide account security, verify identity, and enable direct communication when necessary.
- Educational Background: Including academic records, certificates, qualifications, and other portfolio-related information.
- Employment Information: Such as your job history, which may form part of your portfolio.
- Login Credentials: Including your username and password, necessary for accessing your account on the Platform.
2.2 Information Automatically Collected
Certain information may be automatically collected when you interact with the Platform. This includes:
- IP Address: Used for security monitoring and identifying geographic usage trends.
- Browser Type and Device Information: To optimize the Platform for various devices and browsers.
- Usage Data: Tracking user activity, such as the features used, time spent on the Platform, and content interacted with.
- Cookies and Similar Technologies: To enhance user experience, remember preferences, and provide personalized content.
2.3 Sensitive Personal Data
In some instances, we may collect sensitive personal data, which includes:
- Demographic Information: Such as age, gender, or nationality, required for reporting purposes.
- Educational Records: Information about your academic performance and qualifications shared on the Platform. This data is collected only when necessary and with explicit user consent. You retain the right to restrict or withdraw consent for the processing of sensitive data.
3. Use of Your Information
3.1 Service Delivery and Platform Functionality
We process your personal data to:
- Create and Manage User Accounts: Allowing access to Platform features and services.
- Facilitate Digital Portfolios: Enabling the creation, management, and sharing of digital portfolios with educational institutions, employers, and others.
- Verify User Identity: Ensuring secure access to user-specific content and personalized experiences.
- Enhance Platform Functionality: Analyzing usage patterns to improve system performance, security, and user experience.
3.2 Communication
We may use your data to:
- Send Account-Related Notices: Including security updates, system changes, and important service announcements.
- Respond to Queries and Provide Support: Addressing user inquiries, resolving issues, and providing general assistance.
- Marketing Communications: If you have opted in, we may send promotional materials about new features, products, or services related to EduBridge.
3.3 Legal and Security Purposes
We may process your information to:
- Ensure Platform Security: Monitoring for fraudulent activities, unauthorized access, or security breaches.
- Legal Compliance: Complying with legal obligations, resolving disputes, or enforcing contractual agreements.
4. Sharing Your Information
4.1 Third-Party Service Providers
We may share your personal data with third-party vendors or service providers who assist us in operating the Platform. These may include:
- Hosting and Cloud Providers: To store and protect user data.
- Analytics Providers: To understand user behavior and improve Platform functionality.
- Payment Processors: If applicable, to facilitate financial transactions on the Platform. Third parties are obligated to protect your information and are only permitted to use it for the purposes we have specified.
4.2 Educational Institutions and Employers
- Institutions: Your academic portfolio and records may be shared with educational institutions for validation, grading, or administrative purposes.
- Employers: Upon your consent, your digital portfolio and professional information may be shared with potential employers for recruitment or verification purposes.
4.3 Legal Requirements and Protection
We may disclose your personal data if required by law or when necessary to:
- Comply with Legal Obligations: Such as responding to a court order or legal process.
- Protect Our Rights or Property: In cases where we need to enforce or apply our terms of service or protect the safety of our users and the public.
5. Your Rights Regarding Your Data
5.1 Access to Information
You have the right to request access to your personal data and obtain a copy of the information we hold about you, subject to certain legal exceptions.
5.2 Rectification
You have the right to request that inaccurate or incomplete personal data be corrected or updated.
5.3 Erasure ("Right to Be Forgotten")
You may request the deletion of your personal data, where:
- The data is no longer necessary for the purposes for which it was collected.
- You withdraw your consent and there are no other legal grounds for processing.
- The data has been unlawfully processed. Note that we may retain certain information as required by law.
5.4 Restriction and Objection to Processing
You may request restrictions on the processing of your personal data or object to its use if you believe it is being processed in a way that infringes on your rights.
5.5 Withdrawal of Consent
Where consent is required for the processing of your data, you may withdraw your consent at any time. This may impact your use of certain Platform features.
6. Security of Your Data
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include:
- Encryption: We employ encryption to secure data during transmission and at rest.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Audits and Monitoring: Conducting regular security audits to maintain the integrity and confidentiality of user data.
However, while we strive to protect your information, we cannot guarantee the absolute security of any data transmitted via the internet.
7. Cookies and Tracking Technologies
7.1 Cookies
We use cookies and similar technologies to:
- Enhance User Experience: By remembering preferences and settings.
- Performance Monitoring: Collecting information about how users interact with the Platform to improve functionality. You can control cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to fully access the Platform.
7.2 Third-Party Tracking
We may work with third-party service providers who use cookies or similar tracking technologies to:
- Provide Analytics: Such as analyzing usage patterns and site performance.
- Deliver Targeted Advertising: Third-party providers may serve personalized advertisements based on your browsing activities.
8. Data Retention
We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
9. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence. We ensure that such transfers are carried out in compliance with applicable data protection laws and that your data is adequately protected, regardless of where it is processed.
10. Children’s Privacy
EduBridge is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete such data.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any significant changes will be communicated to users through the Platform or via email. We encourage you to review this policy periodically to stay informed about how we protect your data.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
- ABNO Softwares International Limited
- Kaka House, Maua Close, Off Parklands Rd